Sunday, September 05, 2010

QuickBooks Consulting Rate

QuickBooks is one of the most powerful and most commonly used accounting packages to help your small business succeed. However, research shows that on average businesses use only about 20% of the QuickBooks Program. This is because they might not have setup their QuickBooks properly or they are tired of dealing with issues that come when they try to use the program.  Tura Images understand the pain and frustration QuickBooks users face and I am here to help you with your QuickBooks setup and with all other support needs.
Service Rates

The first question I get from prospect is "how much do you charge?" While I understand the cost concerns people have, quality of service should be the first thing people should look for. Let me tell you a real life story;  recently a friend of mine bought an office desk at an amazing price from one of the department stores, here in Calgary. He asked me to help him setup the desk and we spent about three hours setting up the desk but when we tried to put the disk in the office, the whole thing fall apart causing permanent damages to some of its parts. When we went back to the store to return it, we saw many other customers lined up to return the same desk that my friend purchased.  The price was right but the product quality was inferior and together we spent seven hours on the product. If we were to assign our professional hourly rate to the time we spent on this product, we could buy good quality furniture for his entire office.

Why did I tell you this story? Because price is not always determinant of the quality of service. The old saying "You get what you pay for" still hold true.
Instead of focusing on the rate, you should think about  quality of service you get from me. I am very flexible and can adjust service and price based on your needs.
I don't have fine print. I am small business who believe in open and honest communication with my client and prospect. If you are not happy with my services, you don't pay. As simple as that.
I provide the following services.
  • On-site and off- site setup
  • Troubleshooting
  • Training
  • On-site maintenance
  • Remote support
  • Report generation

BONUS Service

If you purchase my service, I will give you free initial consultation. Don't forget that I also provide computer care services, including business software training.

Techsupport

Remote Computer Services
At Tura Images, I put myself in your shoes and try my best to understand your computer issues and frustration. When you call me, I take your call seriously and respond to you quickly. My experiences and industry study show that over 95% of computer problems are associated with software. This means there is a good chance the computer issues you are having are related to the software you have on your computer. The good news is that majority of these problems can be solved remotely.

How do we do our work?

Just a few years ago, I either go to customers’ location or the customers bring their computer to me to get their computer fixed. Thanks to advanced in networking technology, now I can connect to your computer remotely, troubleshoot and solve the problems without touching your keyboard.

I work from home as an independent contractor and I heavily use computer and the Internet to do my work. I used to take my computer to a service shop in my neighborhood to get serviced. I had to wait at least a couple of days to get it back. This means 2 days of lost revenue. A friend told me about Tura Images’ remote support services and now I get my PC issues fixed during my lunch hour. That is really convenient and saves me time and money. Cheryl Payette, Calgary, AB

What benefits do you get by using our remote support services?
  • You save money and time
  • No taking your PC to repair shop
  • No waiting for days for your computer to be fix
  • No appointment to get service
  • No risk of damaging your sensitive computer component during transition to repair shop
  • No going under the dusty desk to unplug your · we fix the problem live while you are watching
  • No risk to personal data We have competitive rate that will not break your wallet
In fact my rate is 15-30 % below our competition rate. Call me and I will diagnose your computer problems for FREE, and then tell you what the problems are in plain English and explain to you the service options I provide to solve the problem(s). If the problem cannot be solved remotely, I can either come to your location or advice you what you will need to do to solve the problems. If I cannot solve the problem, you don't pay. Please note my service has 15 days guarantee.
Call 403-474-1989 or 403-619-6909

 

 

 

 

 

 

 


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